Plans & Credits

Modified on Mon, 18 Nov at 5:16 PM

Which Paid Plan Should I Go For?

TeamPal offers various paid plans to fit different needs:

Basic plan: Suitable for small teams and startups. Includes access to basic features and a limited number of agents.
Pro plan: Ideal for medium-sized teams. Offers more agents, advanced features, and priority support.
Enterprise plan: Designed for large organizations. Includes unlimited agents, all features, and dedicated support.
One-time credit: If the monthly amount isn’t enough, you can consider buying one-time credits for some advanced features in the app. Scroll down for details on AI credits.
Member seat: If the number of free member seats you get from your plan isn’t enough, you can buy more individual seats. Pay once and get that seat forever!

Selecting the right TeamPal plan involves assessing your needs, considering your budget, and planning for future growth. Choose from Basic to Enterprise plans based on the number of agents and features you require. The ideal plan should fit your current operations and scale as your business expands, ensuring efficiency and value.

Meanwhile, the one-time credit and member seat purchases will ensure you have the flexibility to adapt to your team’s needs.

Refer to this page for further details on each plan.

Term	Detail
Access period	The amount of time you get access to your account. Note that for the Free trial, you and the invited members lose the access to your workspace when your trial expires. But you still have the access to the app to use the advanced features of the workspaces you’ve joined, as long as the workspace owners are on one of the plans.
Historical chat storage	The amount of time each of your chats is saved and stored on the server. When exceeding the time limit, that chat will be automatically deleted.
Total knowledge size	The storage limit of your brand’s knowledge base.
File size per upload	The size limit of each file uploaded on the knowledge base.
File page per upload	The page limit of each file uploaded on the knowledge base.
Total agents	The amount of agents you can add to your workspace.
Total published agents	The amount of agents you can publish and share externally.
Credit per month	The amount of credits you’re granted each month. This amount will be reset every month, so even if you haven’t used up your monthly amount, those credits won’t be topped up in the next month. If the monthly amount isn’t enough, you can consider buying one-time credits (just scroll down a bit for the pricing)!
Member seat	The number of accounts you can invite to your workspace for free. If your team size requires more seats, you can consider buying individual seats right below the One-time credits section.

Credit Explained

Credits are a virtual currency within the TeamPal platform designed to unlock and access advanced features. They play a crucial role in enhancing your experience and maximizing the potential of our AI workforce solution.

Here are what they can be used for:

Workspace creation: Create new workspaces for each brand or campaign with AI credits. Currently, you can only work with one workspace you created in the beginning; we’re planning for multiple workspace creations in the near future. Nevertheless, you can still join an unlimited number of workspaces created by other accounts. Use that to your advantage!
Original agent creation/configuration: Use credits to create and configure customized AI agents tailored to your specific business needs and industry requirements.
Knowledge uploads: Credits enable you to upload and integrate your own knowledge base, ensuring your AI agents have access to your company’s specific information and expertise.
Brand voice analysis: You can paste a content piece with your desired brand voice for our system to analyze and write a detailed description instead of doing it yourself.
Agent chats: Credits allow you to engage in conversations with AI agents, enabling you to test and refine your custom AI workforce. The credit amount varies depending on the AI model you use and the length of the agent’s output.

Action	Cost
Create new workspace	300 credits
Create/clone one agent	30 credits
Reset an agent	30 credits
Analyze a brand voice	4 credits
Upload a knowledge file	3 credits
Reset a system prompt	20 credits
Using Claude 3 Haiku	1 credit/message
Using Claude 3 Sonnet	10 credits/message
Using Claude 3.5 Sonnet	10 credits/message
Using Claude 3 Opus	50 credits/message
Using GPT 4o Mini	1 credit/message
Using GPT 4o	15 credits/message
Using GPT 4.0	20 credits/message
Using Gemini 1.0 Pro	4 credits/message
Using Gemini 1.5 Flash	6 credits/message
Using Gemini 1.5 Pro	20 credits/message
Using DALL-E	30 credits/picture

Note: A “message” is defined as 1 user’s input + 1 AI output. For example, if you use GPT 4o, you’d spend 15 credits to send a message (whether it be a task, a question, a follow-up message, etc.) and receive the chosen AI’s answer for that message. Your next message will count as another message and will cost you another 15 credits.

For optimal credit usage, plan ahead by estimating your credit needs based on your intended use of advanced features. This foresight helps ensure you always have enough credits for essential tasks.

Make it a habit to regularly check your credit balance. By monitoring your usage frequently, you can avoid unexpected shortages and proactively purchase more credits when needed. This practice ensures uninterrupted access to TeamPal’s advanced features.

Disclaimer: This article is written in the voice of Nate, a fictional character created for user adoption and branding purposes, you'll also meet him and some other characters in our onboarding emails. If you’ve grown attached… our mission is completed! ;) – a happy marketing employee