Frequently Asked Questions

Modified on Mon, 18 Nov at 5:10 PM

This is a central hub for all your most frequent questions and will be updated regularly!

Workspace

1. Can you create more than one workspace?

Currently, one TeamPal account can only create one workspace. However, you can join workspaces other accounts have created if you’re working in a team!

We have received requests for extra workspace creation and have put it on our idea board for future updates. We can’t say for sure which ideas will be implemented first, but in the meantime, you can always contribute by submitting and upvoting ideas for app improvements. Link here.

AI Agents

1. Why does my agent provide conflicting responses? It says it can’t find the information, but only after a few seconds, it does?

Example of this bug (yes, that's our CEO trying to craft a speech)

If you’ve encountered this issue, your agent might be using one of Claude’s models. This problem stems from the LLM itself – nothing TeamPal can interfere with. If this small bug bothers you, the best solution is to change to another LLM, such as GPT or Gemini models.


Disclaimer: This article is written in the voice of Nate, a fictional character created for user adoption and branding purposes, you'll also meet him and some other characters in our onboarding emails. If you’ve grown attached… our mission is completed! ;) – a happy marketing employee

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